Online Store + Marketplace

Online Store

Setup wizard

Easy step-by-step wizard runs automatically when you setup your store for the first time.

Search engine optimized ⭐

Your store consists of over 25 technical on-page SEO factors applied in MAXeSites, proven to increase organic traffic.

Integrated MAXeSites ⭐

Add a MAXeSite™ on product pages to provide more info, capture leads, and grow online presence.

Brand and customize

Change your storefront on the fly for a periodic visual refresh:

➤ Logo
➤ Tagline
➤ Header
➤ Call to action
➤ Navigation menu
➤ Color schemes
➤ Image slider/featured image
➤ Typography (200+ fonts)

Social marketplace selling

Sync your store with Google Merchants, Facebook and Instagram Shop with a click of the mouse.

Mobile commerce ready

Customers can browse and buy from your store using any internet-enabled mobile device.

Custom domain

Use your own domain name for your online store + marketplace.

Free SSL certificate

Auto-installed SSL certificate to encrypt your website's content and publish it securely.

Marketplace

🛒 For every item or product category, you set a commission range.

🏷 For every item or product, sellers choose a commission rate within your range.

⏬ Highest commission rate items and products sorted from top to bottom on site.

Toggle ⭐

Enable or disable the built-in marketplace feature at any time with a click of the mouse.

Turnkey ⭐

No apps or code required for marketplace sellers to sell seamlessly with your products.

Individual sellers

Individuals can sell up to 25 items or products at a time.

Business merchants

Businesses can sell unlimited items or products.

Commission range ⭐

For every item or product category, you set a commission range between 0-99% (e.g. 5-30%).

💡 TIP: Set commission range to zero and team up with local businesses who each sign up as a merchant to sell on your site and collectively increase online presence, beyond their website.

Commission rate ⭐

For every item or product, sellers choose a commission rate within your commission range (e.g. 7%), which can be changed any time.

Highest commission rate items and products sorted from top to bottom on your website to maximize your earnings.

Choose sellers

Select which marketplace sellers can offer their items or products for sale on your website.

Sell on marketplaces

Sell your items and products on other marketplaces powered by Jibbio, with clicks of the mouse.

Products

Unlimited

No limit to the number or type of products you and merchants can sell.

Physical & Digital

Customers can buy physical and digital products.

Subscriptions

Customers can buy subscription products with flexible recurring payments.

Donations

Donors can give a one-time or recurring donation.

Product variations

Offer product variations such as different sizes, colours, materials, and more. Each variation can have its own SKU, price, and inventory.

Product organization

Organize products by category, type, sale, and more. Sort products based on merchant, brand, inventory, and price.

Discount codes

Boost sales and customer loyalty by creating "Buy One, Get One" promotions and discount codes.

Inventory management

Track stock counts and automatically stop selling products when inventory runs out.

SEO product tags

Optimize your product pages for search engines with product-specific titles, meta tags, and descriptions.

Product reviews

Engage customers and encourage sales with the option to leave SEO-friendly product reviews on your website.

Sitemap.xml

Sitemap.xml automatically generated with your products and web pages to improve SEO.

Import/Export

Import or export your products using CSV files.

Shopping cart

PayPal and Stripe

Enter your PayPal or Stripe account to accept customer payments. Jibbio does not collect additional transaction fees.

Automated sales tax

Major country and state tax rates automatically handled at checkout, based on customer location.

Abandoned checkout recovery

Send emails automatically to customers who do not complete the checkout process to encourage purchase completion.

Flexible shipping rates

Setup your shipping rates by flat rate or tiered pricing.

Offer free shipping

Improve average order size by offering free shipping to customers. Choose the price point at which free shipping applies.

Legal

Edit "Shipping, Refund (Return), Terms & Conditions, Privacy" policy templates.

Store management

Customer profiles

Find contact info and order history to learn more about customer shopping habits.

Dropshipping

Set up your dropshipping business.

Customer accounts

Allow users to create a customer account to encourage repeat shopping. Users can also checkout as a guest without an account.

Refunds

Offer partial and full refunds on an order to the payment method used. Your inventory is updated automatically.

Customer groups

Categorize and export customer lists based on location, purchase history, and more.

Email templates

Customize your automated store emails with the design you want.

Web hosting

Unlimited bandwidth

No bandwidth charge or limit on the number of visitors or traffic to your online store.

Instant upgrades

Online store + marketplace automatically updated so you'll receive the latest features.

Analytics

Dashboard

An intuitive dashboard of your orders and sales helps you make the right business choices.

Google Analytics

Add your Google Analytics account so you can track visitors and traffic. Export reports.

Social marketing stats

Track clicks and conversions from Google Merchants, Facebook and Instagram Shop.

Product reports

Analyze and gain insight into your online store growth. See which products are selling, and which ones are not.

Support

Dedicated support

Contact our support team 24/7 via your Jibbio dashboard.

Help Center

Find commonly asked questions and tutorials in Jibbio Support.

FAQ

General

Can I use my own domain name?

Yes, you will need to have a domain name for your online store + marketplace website.

Can I setup an online store without the built-in marketplace feature? ⭐

Yes, you can create an online store to sell your items or products only, and launch the marketplace at any time.

Do you provide a SSL certificate for my online store + marketplace website?

Yes, a free SSL certificate encrypts data to deter hacker interference. It also gets you a trusty browser padlock to show people your website is safe.

Do I need a web hosting account?

No, your online store + marketplace includes web hosting on Amazon Web Services (AWS).

Are there bandwidth fees?

No, your online store + marketplace includes unlimited bandwidth.

Is there a setup fee?

No, there are no setup fees.

How many online store + marketplace themes are available? ⭐

One strategically developed, customizable theme: Consists of over 25 technical on-page SEO factors applied in MAXeSites to increase organic traffic (see the proof), and structurally designed to convert more visitors to customers.

Can I sell on social media, like Facebook or Instagram?

Yes, sync your online store with Google Merchants, Facebook and Instagram Shop to sell directly on social media, with a click of the mouse.

Do I need to enter my payment details for the 14-day free trial?

No, you can sign up without entering payment details to setup your online store + marketplace. When you decide to launch, you will need to pick a plan.

Can I upgrade my plan later on?

Yes, you can upgrade to a larger plan that includes more merchant accounts at any time. Alternatively, you can purchase more merchant accounts as needed.

Can I close my online store at any time?

Yes, simply cancel your Jibbio account.

Marketplace

Can I enable or disable the marketplace at any time? ⭐

Yes, you can enable or disable the marketplace with a click of the mouse in Site settings.

What happens if I disable the marketplace feature?

Registration for new merchants (individual and business) is automatically disabled on your website, and existing merchant items or products are not publicly displayed.

How do merchants sell their items and products on my website?

Each plan includes a number of merchants (individuals and businesses) who can sell on your website. Merchants register and login to their own dashboard from your website.

How does the commission rate work with merchants? ⭐

For every item or product category, you set a commission range (e.g. 5-99%).
For every item or product, merchants choose a commission rate within your commission range (e.g. 7%), which can be changed any time.

How will merchant items and products look like on my website?

Merchant items and products will appear seamlessly with your products but include the merchant's Name, shipping, return policy and contact information.
Highest commission rate (%) items and products are sorted from top to bottom on your website.

Can I select which merchants can offer their items or products on my website?

Yes, you can select which marketplace sellers can offer their items or products for sale on your website.

How are delivery of goods sold and refunds handled by merchants?

Merchants handle delivery of goods sold and customer service. Merchants issue refunds via their dashboard.

Can more merchants sell on my website?

Yes, you can buy more merchant accounts, as needed.

The main difference between Jibbio and Shopify's marketplace, besides price? ⭐

✅ Jibbio: Multi vendor marketplace is built-in with your online store. No app or code download required to enable individual and business merchants to sell seamlessly with your items or products.
❌ Shopify: Marketplace business merchants require software package installation, integration, and ongoing API updates. Alternatively, a third-party multi vendor marketplace app is available for a monthly fee (in addition to Shopify fees).

✅ Jibbio: Enable or disable the marketplace at any time with a click of the mouse.
❌ Shopify: Not applicable.

✅ Jibbio: For every item or product category, set a "commission range." For every item or product, merchants choose a commission rate within your range (e.g. 7%) maximizing your earnings potential.
❌ Shopify: For every product category, the commission rate is a fixed percentage for merchants, limiting your earnings potential.

Payments

Do I need to provide a shopping cart?

No, you only need to enter your PayPal or Stripe account information to accept payments.

What kind of payments can I accept?

Your online store and marketplace merchants can accept every method of payment offered via PayPal and Stripe.

What are the credit card fees?

Review PayPal (US), PayPal (CA), Stripe (US), and Stripe (CA) rates.

Who pays the credit card transaction fees?

The owner of the sold product.

How do merchants get paid when their items or products are sold?

When a customer purchases an item or product from a merchant, 100% of their payment is initially deposited in your PayPal or Stripe account (Jibbio member/site owner).
Next, a payout payment is automatically sent from your account (less your commission) to the merchant's PayPal or Stripe account a day after their refund policy expiration date, which merchants choose per item or product (14 days is default).

What are the payout fees to marketplace merchants?

PayPal Payouts and Stripe Connect charge a 1-2% payout fee for each payment sent from your PayPal or Stripe account to the merchant's PayPal or Stripe account.

Who pays the payout fees?

You pay the payout fees (Jibbio member/site owner).

Does Jibbio collect any additional transaction or administrative fees?

No, Jibbio does not collect additional transaction or administrative fees.

Is sales tax applied to items or products sold by individuals?

No, as individuals are not authorized to collect sales tax without a sales tax permit.

Is sales tax applied to items or products sold by businesses?

Yes, sales tax is applied to items and products sold by a business based on the customer's zip code. Businesses are responsible for their own tax reporting.

How are refunds processed?

When a refund is issued, the customer's payment (including your commission, if applicable) is refunded.