AskMIA™ for Auto Service
"AskMIA™ for Auto Service" provides easy DIY auto service marketing tools comprised of over 50 practical automotive service marketing ideas that are modularized, customizable and aggregated into web-based templates.
The two main templates are:
1. AskMIA™ (for new customers)
2. Express Service Check-In™ (for existing customers)
Copy an entire template or add, edit, delete, move, and disable template fields with a click of the mouse.
AskMIA™ (left) and Express Service Check-In™ (right)
Patent pending MAXeSite™ apps provide your business with endless customization options to suit your auto service marketing needs, improve automotive SEO and automate administrative objectives.
Click the image below to learn why MAXeSites™ are a must-have for your automotive digital marketing strategy and how they can be utilized to grow your business and save time.
Path of Lease Resistance
With a scan of a QR code, click of the mouse or tap of the screen; your auto service customers have immediate access to their own personalized Express Service Check-In™ MAXeSite™ app that aggregates everything they need to conveniently:
Ask for advice
Communicate with advisor
Inquire more information
Learn about services
Make an offer
Redeem VIP discounts
Request for quotation
Schedule an appointment
Upload multimedia content
View special offers
The path of least resistance with minimal barriers- NO phone calls, voicemail, registration, logins, app download or website required.
Minimize verbal communication and maximize operational efficiency for top customer satisfaction.
In turn, empowering your auto service business to:
Build customer relationships
Increase customer loyalty
Upsell customers easily
Any information submitted by a customer is emailed to your business and/or directly into your CRM via ADF-XML, in real-time.
Auto Service Marketing
1. AskMIA™ will improve your automotive service marketing efforts to expand and acquire more new customers within your target market for auto repair shop or auto service center.
2. Express Service Check-In™ will help your auto service business to build more profitable customer relationships by increasing their satisfaction, loyalty, retention, and repeat sales.
True VIP Service
The Jibbio MIDSIZE account includes 500 MAXeSites™, empowering your auto service & repair shop to offer a true VIP service for 500 preferred customers via their own personalized Express Service Check-In™ MAXeSite™ app (one MAXeSite™ per customer), while acquiring more new customers with AskMIA™. Buy more MAXeSites™ as needed.
For the majority of auto repair shops, lack of educating the customer is a fundamental problem that needs to be addressed before, during, and/or after auto servicing have been rendered.
The amount of technical information and misinformation is overwhelming for the average customer, making customer education a crucial priority- "what auto services or repairs are you advising to have completed, and why does the customer need it?"
Auto service businesses realize these issues, but their challenge is finding a simple means to educate and engage customers.
Educate to Engage
With 67% of consumers stating that "bad customer experience, poor service, or getting ripped off" as one of their primary reasons to stop doing business with an entity, focusing in customer education can substantially improve customer retention to increase their Customer Lifetime Value (CLV) to your auto service business.
"It can cost as much as 7X more to acquire a new customer, than to retain one."
By educating customers, it’s a win-win: It allows your business to develop a personal rapport with each customer earning their confidence (i.e. trust) in the auto servicing you provide, and in return you retain more happy customers with possible referrals.
Express Service Check-In™ includes over 34 hi-res, professional auto service & repair schematic diagrams accessible from any mobile phone, tablet, desktop, and each customer's Express Service Check-In™ MAXeSite™ app ($510/mo value); empowering your auto service business to educate customers in a simple and engaging manner.
More educating, less selling. In turn, maximizing customer experience and retention.
CORNER YOUR LOCAL MARKET
Providing a personalized Express Service Check-In™ MAXeSite™ app for each preferred auto service customer is a non-intrusive touchpoint that helps your business to build customer relationships at the store level to increase their satisfaction, loyalty, retention, and repeat sales.
It is a turnkey auto service marketing, promotional, and communication tool to increase Customer Lifetime Value (CLV), but there’s another significant fundamental aspect that works behind the scenes in your favour:
Customers collaboratively improve your automotive SEO website rankings and traffic.
The personalized Express Service Check-In™ MAXeSite™ app that your auto service business provides each of your preferred customers will have auto service & repair unique content that not only is updated regularly, but is relevant to the nature of your automotive service & repair business.
For example, each personalized Express Service Check-In™ MAXeSite™ app would have an image of the customer’s vehicle with its make/model used as the file name (e.g. Dodge_RAM_1500_pickup.jpg, Ford_Explorer_SUV.jpg, Toyota_Camry_sedan.jpg, etc.), automotive service specials (e.g. oil change, transmission service, tire rotation, etc.) and personalized messages.
Each local customer can view their personalized Express Service Check-In™ MAXeSite™ app accessible from any web browser, by scanning a Jibbio QR code or via their unique MAXeSite™ app web link.
For the auto service business, the service advisor scans the QR code when the customer's vehicle arrives to their auto service & repair shop, which would provide all necessary information. As a result, minimizing verbal communication between service advisor and customer for a true "Express Service Check-In."
Once the local customer arrives on their Express Service Check-In™ MAXeSite™ app, they can bookmark the app URL on their mobile phone, tablet, and/or desktop for repeat access. Bookmarking can have a positive impact in your (SEO) rankings, as search engines correlate it to "useful content that the user wishes to save or store."
Each personalized Express Service Check-In™ MAXeSite™ app has a backlink to your website.
If your auto service shop provides 300 customers with their own personalized Express Service Check-In™ MAXeSite™ app, you have:
300 MAXeSite™ app URLs bookmarked in 300 local devices,
300 local devices accessing 300 SEO-enhanced pages of unique auto servicing content,
300 SEO-enhanced pages of unique auto servicing content backlinking to your relevant automotive website.
Plus, many more factors that can lead to a juggernaut for increase!
The combination of Express Service Check-In™ with AskMIA™ will drive more loyal customers through your auto repair shop front door, increase profit, boost website traffic, and the local business advertising opportunities alone can pay for the service itself!
Express Service Check-In™ and AskMIA™ are powered by Jibbio MAXeSites™, an accessibility compliant cloud-based application for auto service digital marketing with better conversions, while simultaneously increasing website rankings and traffic over time.
Furthermore, generate exclusive leads for your auto service business using turnkey customizable MAXeSite™ templates included ($425/mo value).
A solution that encompasses direct, digital, print, and B2B cross-promotional automotive marketing all in one simple platform.
1. No Barriers
CONSUMERS - NO app download, registration, or logins required
BUSINESS - NO new hardware, installation, or integration required
Supercharge your marketing, promotional and communication efforts with an easy multifaceted tool:
500 customizable Express Service Check-In™ MAXeSites™ included, one per customer
Build customer relationships
Collect customer & service feedback
Create special offers, changed on the fly
Educate customers with schematic diagrams, accessible from their Express Service Check-In™ MAXeSite™ app ($510/mo value)
Expand B2B cross-promotional relationships
Generate ad revenue and keep 100% (less PayPal fees)
Improve website rankings and traffic
Increase customer loyalty
Offer surprise service discount, changed on the fly
Omnichannel marketing- Digital, Direct and Print
Predesigned templates for online marketing ($425/mo value)
Upsell customers easily
Plus much more!
3. Launch in One Day