Express Service Check-In™

Overview

The Jibbio Midsize Business account includes 500 MAXeSites™, empowering your auto service & repair business to offer a true VIP service for each of your preferred customers via their own personalized Express Service Check-In™ MAXeSite™, while acquiring more new customers with AskMIA™.  Minimize verbal communication and maximize operational efficiency for top customer satisfaction.

AskMIA™ (left) and Express Service Check-In™ (right)

Path of Lease Resistance

With a scan of a QR code, click of the mouse or tap of the screen; each of your customers have immediate access to their own personalized Express Service Check-In™ MAXeSite™ that aggregates everything they need to conveniently:

Ask for advice
Communicate with advisor
Inquire more information
Learn about services
Make an offer
Redeem VIP discounts
Request for quotation
Schedule an appointment
Upload multimedia content
View special offers

The path of least resistance with minimal barriers- No phone calls, voicemail, registration, logins, or website required.

In turn, empowering your business to:

Build customer relationships
Increase customer loyalty
Upsell customers easily

Any information submitted by a customer is emailed to your business and/or directly into your CRM via ADF-XML, in real-time.

Patent pending MAXeSites™ provide you with endless customization options to suit your marketing needs and automate administrative objectives.


Watch Video

CUSTOMER EDUCATION

The Problem

For the majority of businesses, lack of educating the customer is a fundamental problem that needs to be addressed before, during, and/or after services have been rendered.

Nowhere is this more apparent than in the world of auto service and repair. The amount of technical information and misinformation is overwhelming for the average customer, making customer education a crucial priority- "what services or repairs are you advising to have completed, and why does the customer need it?"

Businesses realize these issues, but their challenge is finding a simple means to educate and engage customers.

Educate to Engage

With 67% of consumers stating that "bad customer experience, poor service, or getting ripped off" as one of their primary reasons to stop doing business with an entity, focusing in customer education can substantially improve customer retention to increase their Customer Lifetime Value (CLV) to your business.

"It can cost as much as 7X more to acquire a new customer, than to retain one."

By educating customers, it’s a win-win: It allows you to build a personal rapport with each customer earning their confidence (i.e. trust) in the services you provide, and in return you retain more happy customers with possible referrals.

The Solution

The Express Service Check-In™ includes over 34 professional, high-resolution, auto service & repair schematic diagrams accessible from any mobile phone, tablet, or desktop; empowering your business to educate customers in a simple and engaging manner.

More educating, less selling.  In turn, maximizing customer experience and retention.

CORNER YOUR LOCAL MARKET

Providing a personalized Express Service Check-In™ MAXeSite™ for each preferred customer is a non-intrusive touchpoint that helps your business to build customer relationships at the store level to increase their satisfaction, loyalty, retention, and repeat sales.

It is a turnkey marketing, promotional, and communication tool to increase Customer Lifetime Value (CLV), but there’s another significant fundamental aspect that works behind the scenes in your favour:

Customers collaboratively boost your website rankings and traffic.

Here's HOW

Over 500+ algorithms determine how search engines rank a website, which constitutes core fundamental principles to increase website traffic and search engine optimization (SEO):

Content
Activity
Links

1. Content

The personalized Express Service Check-In™ MAXeSite™ that you provide for each of your preferred customers will have (automotive service & repair) unique content that not only is updated regularly, but is relevant to the nature of your automotive service & repair business.

For example, each personalized Express Service Check-In™ MAXeSite™ would have an image of the customer’s vehicle with its make/model used as the file name (e.g. Dodge_RAM_1500_pickup.jpg, Ford_Explorer_SUV.jpg, Toyota_Camry_sedan.jpg, etc.), automotive service specials (e.g. oil change, transmission service, tire rotation, etc.) and personalized messages.

2. Activity

Each local customer can access their personalized Express Service Check-In™ MAXeSite™ accessible from any web browser, by scanning a Jibbio QR code or via their unique MAXeSite™ web link.

For the business, the service advisor scans the QR code when the customer's vehicle arrives to their service & repair location, which would provide all necessary information. As a result, minimizing verbal communication between service advisor and customer for a true "Express Service Check-In."

Once the local customer arrives on their Express Service Check-In™ MAXeSite™ page, they can bookmark the URL on their mobile phone, tablet, and/or desktop for repeat access. Bookmarking can have a positive impact in your (SEO) rankings, as search engines correlate it to "useful content that the user wishes to save or store."

3. Links

Each personalized Express Service Check-In™ MAXeSite™ has a backlink to your website.

In Summary

If your auto service location provides 300 customers with their own personalized Express Service Check-In™ MAXeSite™, you have:

300 MAXeSite™ URLs bookmarked in 300 local devices,
300 local devices accessing 300 SEO-enhanced pages of (automotive) unique content,
300 SEO-enhanced pages of (automotive) unique content backlinking to your relevant (automotive) website.

Plus, many more factors that can lead to a juggernaut for increase!

Powerful Synergy

The combination of Express Service Check-In™ with AskMIA™ will ultimately drive more loyal customers through your front door, increase profit, boost website traffic, and the local business advertising opportunities alone can pay for the service itself!

Express Service Check-In™ and AskMIA™ are powered by Jibbio MAXeSites™, an accessibility compliant cloud-based application to promote and market your products or services with better conversions, while simultaneously increasing website rankings and traffic over time.

Furthermore, generate exclusive leads for your business using turnkey customizable MAXeSite™ templates included.

A holistic solution that encompasses direct, digital, print, and B2B cross-promotional marketing all in one simple platform.

WHY JOIN

1. No Barriers

CONSUMERS - No app download, registration, or logins required
BUSINESS - No new hardware, installation, or integration required

2. Optimize

Supercharge your existing marketing, promotional and communication efforts with an easy all-in-one tool:

B2B cross-promotional marketing
Build customer relationships
Customer & service feedback
Digital marketing
Direct marketing
Increase customer loyalty
Print marketing
Special offers changed on the fly
Surprise service discount changed on the fly
Upsell customers easily

Plus much more!

3. Launch in One Day

1
SIGN UP now, and you will immediately receive a 5-min questionnaire to complete. Your responses are required for Step 2.
2
We SET UP your AskMIA™ and Express Service Check-In™ MAXeSite™ templates, advertiser enrol & pay form, and marketing copy.
3
We EMAIL you the information and links to all written copy created in Step 2 within one business day.
4
You EDIT template content, then copy for each customer as desired.
5
LAUNCH and see results!