AskMIA™ for Auto Service
"Non-verbal, contactless service"
CUSTOMER LIFETIME VALUE (CLV)
What is your average (CLV)?
If you provide a service, you have an idea of each customer's value (or lack thereof) to your business.
With increasing competition in every market, customers today are savvy shoppers- they want savings, service, and convenience.
There will always be competitors ready to beat your price, but if you provide customers with sticky value and an easy means to satisfy objectives with minimal effort, you will dominate competition.
Moreover, a non-intrusive tool to keep regular dialogue with customers will help you build loyal relationships.
New vs Existing Customers
Acquiring new customers will increase revenue, but your current customers are the best ones. Why?
The success rate of selling to a customer you already have is 60-70%, while the success rate of selling to a new customer is only 5-20%.
Unfortunately, many businesses neglect their customer base by focusing primarily in acquiring NEW customers, rather than allocating marketing efforts to retain EXISTING ones. As a result, losing customers.
Best of Both Worlds
Express Service Check-In™ utilizes high-tech touchpoints and low-pressure upselling to build loyal relationships with your existing customer base to maximize their Customer Lifetime Value (CLV).
AskMIA™ is a proprietary marketing, promotional and communication tool designed to drive more new customers to your service center at the LOWEST Cost Per Customer of less than three first-class U.S. postage stamps per month.
Don't have the time, staff, and seeking results in 2-3 months?
Our team will do it for you.
View Managed Services