AskMIA™ for Auto Service

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1 MIN READ

EDUCATE CUSTOMERS

The Problem 🤨

For many auto service businesses, lack of educating customers on services can reduce sales and loyalty.

The amount of technical information and misinformation is overwhelming for the average person, making customer education a crucial priority- "what auto services are you advising to have completed, and why does the customer need it?"

Businesses realize these issues, but their challenge is finding a simple means to educate and engage customers.

Educate to Engage 🧐

😠 With 67% of consumers stating that "bad customer experience or poor service" as primary reasons to stop doing business with a brand, educating customers can increase loyalty and their Customer Lifetime Value (CLV) for your business.

"It can cost as much as 7X more to acquire a new customer, than to retain one."

By educating customers, it’s a win-win: It allows your business to develop a personal rapport with each customer earning their trust in the services you provide, and in return you retain more happier customers with potential referrals.

The Solution 💯

Each customer's Express Service Check-In™ MAXeSite™ app includes 34 hi-res, professional auto service & repair schematic diagrams ($510/mo. value).  Educate customers remotely, and contactless.

Provide better customer education for easier upselling.  Here's why:

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How It Works
Educate Customers
Customer Lifetime Value
Making It Easy
Time for Growth
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