General Features

• North America/global
• Account setup guide- printable
• Comprehensive online help
• Supports multiple time zones
• Service Setup and Maintenance
• Setup wizard for new accounts
• Multiple service locations help
• Assign services offered to select locations
• Business hours setup
• Deadlines- Select minimum lead times for Customer "Appointment Reservations" and "Appointment Cancellations"
• Set service duration
• Personnel tasks/assignments
• Customize appointment forms
• Create time-limited (e.g. seasonal) services

Account Setup and Maintenance

• Setup business hours/holidays
• No-show policies and appointment cancellation
• Custom graphics, logo, and Web mini profile
• Multi-user setting

Appointment Management

• Workareas- Timeline, Calendar, and 7-day planner
• Appointments- confirmations
• Option to automate appointment confirmation
• Appointment calendaring/search
• Automated email notifications- new appointments, cancelled appointments, denied appointments, and appointment reminders
• Customize email templates
• Schedule in-house appointments

Personnel Management

• Setup personnel work hours
• Setup personnel vacation time
• Assign personnel to multiple locations
• Configure personnel availability
• Notifications for personnel appointments
• Personnel Management

Customer Management

Customer database (online)

• Customer search/index functions

Coupon Offers

• Customize discounts/promotions
• Create limited time offers
• Offer customer discounts and special offers during online appointment booking process

Customer Self Scheduler

24/7 online appointment bookings

• Multiple customer profiles
• Automated emails to confirm and remind customers of appointments
• Visually appealing look and feel
• Offer customer discounts and special offers during online appointment booking process
• Customize business policies